At The Joy Factory, your satisfaction is our priority. Whether you need help with product installation, troubleshooting, or general inquiries, our dedicated team is ready to assist.
Quick answers to the most common questions about our products, warranties, and policies.
Unfortunately we do not sell our products in brick and mortar stores and the majority of our resellers are online retailers such as Amazon, B&H Photo, Walmart, or eBay.
Yes our arms are interchangeable between different bases, however our mounts are available in two different sizes - 20mm and 26mm. It is important to know which ball joint your mount utilizes in order to know compatibility with other mount bases, if you require any assistance simply contact a Joy Factory representative for assistance!
Yes! You can find replacement screen protectors for the aXtion Bold here.
We've preselected the most popular bundles and have made those available across various models , however not all cases and mounts are available as a bundle. For these items you can simply add them to your cart individually and the price will be the same as if you were to purchase them as a bundle.
Since we are a prime manufacturer of mobility products we have the full ability and capacity to offer both OEM and private labeling of goods. Please reach out to our sales team directly for further assistance here.
aXtion Pro cases feature built-in screen protection for the tablet screen and rear-facing camera. Temporary protective film covers and the screen protectors should be removed prior to use. To remove the film, gently peel back starting from the corner. Once a small area has separated, gently pull back the remaining film and discard. We recommend checking the inside and outside surfaces of the screen protectors.
Rugged Solutions for
the Connected Frontline
